Before you connect
You need owner or admin access in Clawrk and an Intuit account authorized to connect the QuickBooks Online company. Use a Clawrk company with no manual or CSV-imported invoices.
For one business, open My business → Accounting. In a practice, open the matching company in Clients → Accounting. You can also connect during setup.
Where corrections belong
Correct connected invoices, payments, and credits in QuickBooks, then sync. Clawrk does not write those accounting changes back. Refreshing the page reloads the current Clawrk records; requesting a sync brings in accounting updates.
Before submitting an approved reminder, Clawrk checks the connected invoice again. If that check is unavailable or the record changed, the message is held.
Disconnecting or moving a company
Disconnecting revokes the connection and pauses follow-up while retaining imported records. Reconnect the same QuickBooks company and review it before resuming.
An existing connection is not automatically copied or moved to another workspace. Contact support if the company is already connected elsewhere.
Your workspace opens in a new tab.
Something still unclear?
Ask our support team. Include the step you reached and what happened. Keep passwords and financial documents out of the email.